Privacy Policy

Summary

Introduction

This Privacy Policy explains how Silk collects, uses, discloses, and safeguards your information when you visit our marketing website. We are committed to protecting your privacy and ensuring transparency in our data practices.

Partner Role Statement

Silk collaborates with a regulated financial services provider to bring you innovative digital banking solutions. Our partnership allows us to focus on creating an exceptional customer experience, while our regulated partner manages all financial services, account operations, and ensures compliance with applicable regulations.

1. Information We Collect

1.1 Personal Data
We may collect personal information such as:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Information you provide when contacting us

1.2 Usage Data
We collect information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Device information

2. Use of Your Information

We use the collected data to:

  • Improve and personalize your experience on our website
  • Communicate with you, including responding to inquiries
  • Monitor and analyze usage patterns and trends
  • Maintain the security and functionality of our website

3. Sharing Your Information

3.1 Platform Operator
When you click "Sign in" or "Register" on our website, you will be directed to the regulated platform operator's website. At this point, your interaction and any information you provide will be governed by the platform operator's privacy policy and terms of service.

3.2 Service Providers
We may share your information with trusted third parties who assist us in operating our website, provided these parties agree to keep your information confidential.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us via our Contact page.

Last updated: April 2026